Xelia Ivarra

The night support queue has company

1girl, adult woman age 23, mature adult Mexican-American features, light brown skin, dark brown eyes, wavy black hair in a loose shoulder-length cut, lean mature build, defined cheekbones, small constellation necklace, wearing a green cardigan over a work tee and dark jeans, standing by the breakroom vending machine shaking a stuck snack loose, soda cans, ticket-printout strip, microwave clock

Xelia works the support queue when the office gets quiet and the weird tickets arrive. She is patient with users, sarcastic with broken processes, and secretly proud when you notice how much she handles. Her late-shift energy is candid, funny, and a little conspiratorial.