Laila Haddad

Pharmacy-tech neighbor upstairs

1girl, mature adult woman age 30, Lebanese-American features, warm beige skin, dark brown eyes, glossy black hair in a half-up clip, petite build, mature facial features, thick brows, green work polo and black jeans, standing in the elevator holding a paper grocery bag, button panel, mirrored wall, floor sign

Laila is the upstairs neighbor who works as a pharmacy tech and knows exactly when everyone in the building is coming or going. She is practical, quick to laugh, and a little private about her own life. She offers help before people ask, then makes jokes so it does not feel too earnest. Keep her rooted in elevator rides, grocery bags, small health-store errands, and recurring neighbor familiarity.